I bought and apple watch during a sale on late september, I had to wait 4 weeks to finally get it and it ended up being sand pink, so I called customer service and they told me that I could either go to a store, get the money and buy it there or return the product and wait to receive a new one.
I did nothing since I had to go with a friend, the one with the account to buy it.So, I waited a day and got a call with the following options:
- I was offer 1500 MXN to keep the product
- Start the return and it will take 3 week
- The local store didn’t have the product available, so I will have to go, get my money back and pay extra 500 MXN to buy it in another store.
Logically I have a pink sand apple watch now and will buy some faceplate and different strap for it, things I was planning to buy anyway.